Frequently Asked Questions


How Do I Pay?

At The Monochrome Bow we want to ensure that you feel at ease when paying for your order and you can therefore pay by Paypal or Credit/Debit Card.

 

Are There Any Reviews I Can Read of The Monochrome Bow Prior to Placing An Order?

Yes, you can look at our reviews via the 'Reviews' page on our website or on our Facebook page and Etsy shop.

 

Do You Accept Custom Orders?

Yes, at The Monochrome Bow we accept custom orders and will try our best to meet your requirements. Please contact us if you would like to make a custom order request.

 

I'm Local, Can I Collect My Order?

At The Monochrome Bow we are open to collection, however please contact us to ensure that we can accommodate this at the current time.

 

How Long Will It Take for My Order to Be Dispatched?

Orders at The Monochrome Bow are dispatched at different times and this is all dependent on the contents of your order. We aim to complete your order as quickly as possible.

If you require an order by a certain date or would like to know an estimated time of dispatch then please contact us prior to ordering.

 

Can I purchase The Monochrome Bow products anywhere else?

Yes, The Monochrome Bow sells products on Etsy and Thortful. You can purchase via these websites by following the links below:

  • Etsy: https://www.etsy.com/uk/shop/TheMonochromeBow
  • Thortful: https://www.thortful.com/creator/themonochromebow